Return, Shipping, Privacy, and Terms of Use Policies

RETURNS

RETURN POLICY

• A full refund is available for most online products* within 30 days of purchase. 

•  Partial refunds or online credit for future shopping cart purchases are also available for specific items within 30 days of purchase.

•  Returned products must be accompanied with a credit card receipt or a printed confirmation of purchase from the website.

• Returned product must be new and/or unused, and contain the original product packaging and accessories.

• (*Full refunds are available for books, Bibles, and teaching products within 30 days.)

Refunds                                                                                                                                    

•   Product does not meet customer’s expectations

•  Product has a manufacturing defect

•  Product was damaged during shipping

 Clearance Sales Terms and Conditions 

• Offer is good while supplies last.
• Offer is also subject to change or cancellation at any time.
• Pricing does not include shipping.
• Restrictions apply to sale items and are subject to change without notice.
• All sales are final.

Privacy Policy

Personal Information

Your privacy on the Internet is extremely important to us.  Because you give us personal information, we believe you should fully understand the terms and conditions surrounding what we do with that information. This privacy statement discloses the information we gather, how we use it, and how you can correct or change it.

Here's What We Do with Your Internet Provider (IP) Address

We use your IP address to help diagnose problems with our server and to administer our Web site.  Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Here's Why We Place a Cookie on Your Hard Drive 

royalchristianbookstores.com uses a feature of your Internet Web browser that is called a "cookie."  A "cookie" is a file that your Web browser places on your computer's hard drive.  When you initially log on to www.royalchristianbookstores.com, we create a "cookie" for your computer and then use it to track your clicks as you go through the Web site.  Approximately 95% of eCommerce websites use "cookies" to help make their shopping cart work.

Our website uses cookies:

• To keep track of items you put into your shopping cart
• To tell us whether you've visited www.royalchristianbookstores.compreviously
• To help determine whether you came to www.royalchristianbookstores.comfrom a particular Internet link or banner advertisement.
• To remember who you are.  This allows us to auto fill-in forms with information that you have previously entered.

There is no personal information stored within the cookie itself and the data included in the cookie is useful only to www.royalchristianbookstores.com.  We do not and cannot use cookies to retrieve personal information about you from your computer.  Cookies cannot be used by www.royalchristianbookstores.comto retrieve any personal information about you unless you have previously purchased from or contacted www.royalchristianbookstores.comusing one of our online forms.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  However, cookies allow you to take full advantage of some of our website's most popular features, and we recommend that you leave them turned on.

This Is Who Gets Your Information

Information about our customers are an important part of our business, but we are not in the business of selling it to others. We use your information to notify you of sales and promotions being offered by Royal Christian Bookstores.  

Protection of Royalchristianbookstores.com and Others

We release account and other personal information when we believe that it is appropriate to comply with the law, enforce or apply our Terms of Use/Conditions or protect the rights, property, or safety of www.royalchristianbookstores.com, our users, or Living Word Christian Center.

This Is Why You Register With www.royalchristianbookstores.com 

Our registration form asks you to provide us with information about yourself which will allow us to help you in the following ways.

1. Process your orders accurately and quickly
2. Protect your privacy
3. Allow us to contact you with your requested information

When You Place an Order, This Is What We Do with the Information

1. Verify and charge your credit card
2. Ship the order you requested
3. Contact you with customer service related questions
4. Send you product catalogs and information as they become available
5. Notify you with requested information

We'll Protect You When You're On Our Site

www.royalchristianbookstores.com may contain optional links to partners and third-party Internet sites and services that may collect data from you or your computer. Please be aware that if you choose to leave our site via a link, www.royalchristianbookstores.com assumes no responsibility for the privacy practices or the content of other web sites.

You Can Use Your Credit Cards Safely

www.royalchristianbookstores.com uses a variety of security measures to maintain the safety of your personal information.  All user contact information is contained behind secured networks and is accessible only by a limited number of trusted employees who have special access rights to production systems. Passwords are encrypted in www.royalchristianbookstores.com’s secure database, which is also located behind secured networks.  All sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology.

How to Remove Your Name from Our Email/Mailing List

royalchristianbookstores.com gives members the following options for removing their e-mail address from our database so you will not receive future communications:

1. Send an email message to: info@royalchristianbookstores.com.  
2. Click on the unsubscribe link on any subscription email you receive (and follow the directions located on the bottom of each email).
3. Call the following telephone number: (708) 697-5333.

All Other Questions

If you have additional questions about this privacy statement, the practices of www.royalchristianbookstores.com, or your dealings with this website, please email us at info@royalchristianbookstore.com or write us at:

Royal Christian Bookstores
7610 W. Roosevelt Road

Forest Park, IL 60130

Terms And Conditions

Royal Christian Bookstores & Cafe provides the information and services on its World Wide Web site(s) (the "Site") under the following terms and conditions.  By accessing and/or using the Site, you indicate your acceptance of these terms and conditions.

1. LAWS AND REGULATIONS.  Access to and use of this Site is subject to all applicable international, federal, state and local laws and regulations.  User agrees not to use the Site in any way which violates such laws or regulations.
2. COPYRIGHT AND TRADEMARKS.  The information available on or through this Site is the property of Royal Christian Bookstores or it's licensors, and is protected by copyright, trademark, and other intellectual property laws.  Users may not modify, copy, distribute, transmit, display, publish, sell, license, create derivative works or otherwise use any information available on or through this Site for commercial or public purposes.  Users may not use the trademarks, logos and service marks ("Marks") for any purpose including, but not limited to use as "hot links" or metatags in other pages or sites on the World Wide Web without the written permission of Royal Christian Bookstores or such third party that may own the Mark. TAMPERING.  User agrees not to modify, move, add to, delete or otherwise tamper with the information contained in Royal Christian Bookstores Web site.  User also agrees not to decompile, reverse engineer, disassemble or unlawfully use or reduce any of the software, copyrighted or trademarked material, trade secrets, or other proprietary information contained in the Site.  
3. THIRD PARTY INFORMATION.  Although ROYAL CHRISTIAN BOOKSTORES monitor the information on the Site, some of the information is supplied by independent third parties.  While ROYAL CHRISTIAN BOOKSTORES make every effort to insure the accuracy of all information on the Site, ROYAL CHRISTIAN BOOKSTORES make no warranty as to the accuracy of any such information.
4. LINKS TO THIRD PARTY SITES. This Site may contain links that will let you access other Web sites that are not under the control of ROYAL CHRISTIAN BOOKSTORES. The links are only provided as a convenience and ROYAL CHRISTIAN BOOKSTORES does not endorse any of these sites. ROYAL CHRISTIAN BOOKSTORES assume no responsibility or liability for any material that may be accessed on other Web sites reached through this Site, nor does ROYAL CHRISTIAN BOOKSTORES make any representation regarding the quality of any product or service contained at any such site.
5. LINKS FROM THIRD PARTY SITES. ROYAL CHRISTIAN BOOKSTORES prohibit unauthorized links to the Site and the framing of any information contained on the site or any portion of the Site. ROYAL CHRISTIAN BOOKSTORES reserve the right to disable any unauthorized links or frames.  ROYAL CHRISTIAN BOOKSTORES have no responsibility or liability for any material on other Web sites that may contain links to this Site.
6. NO WARRANTIES. Information and documents provided on this Site are provided "as is" without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. ROYAL CHRISTIAN BOOKSTORES use reasonable efforts to include accurate and up-to-date information on this Site; it does not, however, make any warranties or representations as to its accuracy or completeness. ROYAL CHRISTIAN BOOKSTORES periodically add changes, improves, or updates the information and documents on this Site without notice.  ROYAL CHRISTIAN BOOKSTORES assume no liability or responsibility for any errors or omissions in the content of this Site.  Your use of this Site is at your own risk.
7. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ROYAL CHRISTIAN BOOKSTORES BE LIABLE FOR ANY DAMAGES TO USER, INCLUDING ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM ACCESS TO OR USE OF THIS SITE, EVEN IF ROYAL CHRISTIAN BOOKSTORES WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. PRIVACY. Protecting the privacy of our clients and users of our Sites is important to ROYAL CHRISTIAN BOOKSTORES.  The ROYAL CHRISTIAN BOOKSTORES Internet Privacy Statement protects information you provide to us on our Site.
9. TRANSMISSION OF PERSONAL DATA.  User acknowledges and agrees that by providing ROYAL CHRISTIAN BOOKSTORES with any personal information through the Site, User consents to the transmission of such personal user information over international borders as necessary for processing in accordance with ROYAL CHRISTIAN BOOKSTORES standard business practices.
10. ACCESS TO PASSWORD PROTECTED/SECURE AREAS.  Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only.  Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
11. JURISDICTION/GOVERNING LAW. These terms and conditions shall be governed and construed in accordance with the laws of the State of Illinois, USA, and applicable federal laws without regard to conflicts of law principals. User agrees that any and all proceedings relating to this site and the subject matter contained herein shall be maintained in the courts of the state of Illinois or the federal district courts sitting in Illinois, which courts shall have exclusive jurisdiction for such purpose.